How To Fix Firestick Remote Not Working [SOLVED: 2023]


Last Updated on 1 year by Amelia Johansson

Is your Amazon Firestick Remote Not Working Properly? If yes, then here are the perfect fixes that will 100% solve this problem.

Make sure you read this guide properly and understand each solution as in most cases, one method doesn’t work for any person while another will work like a charm.

This is the reason why I bring all the methods that are related to the remote problem which can be used to repair it.

It is really annoying while you are watching your favourite show and suddenly you face a problem with the Remote.

In most cases, we have to volume up or down or even change the channel because the program you want to watch will broadcast to another channel.

At this time, I understand how much pain you will face, but as I am here, you don’t have to worry about this anymore. With the help of all these methods, you will easily overcome this problem and will get an idea of how to fix this.

How To Fix Firestick Remote Not Working Issue


There are many things that cause the remote not to work properly or even prevent it from working. So the most common issue why this problem came is the distance between your TV and Remote.

Another could be the obstacles that are coming between them and causing an interaction issue—also, most of the time, we face this problem because of the batteries.

Some common causes of Firestick Remote Not Working:

Pairing: The major problem is pairing. If you didn’t pair the remote correctly, there are 100% chances you won’t be able to use it.

Batteries: Checking the batteries is another thing that might cause this problem. Because this device is power-hungry it may damage the batteries faster than you think.

Distance: Since the remote of the Fire Stick uses Bluetooth instead of infrared, then it has a range of only 30 feet.

Obstruction: Another cause is the obstacles that are preventing the remote and Firestick from interacting directly.

Interference: It is also a most common issue because if the Bluetooth connection is interfered with by anything, then it will cause you not to work properly.

Compatibility: Not so common but yet helpful as some people buy a new remote from unofficial shops so this could cause not work as most of the time these remotes don’t compile with a firestick.

Damage: Check if your Remote is damaged or not in most cases when kids use it they might break some internal parts or through it into water.

#1. Check Batteries


As I said earlier that batteries could be the major reason behind this problem because it uses Bluetooth connection instead of infrared which uses a lot of power than you think. I have also used this remote and face battery problems even within a few weeks.

I don’t know what the reason behind this as it also comes with the voice assistant called Alexa is, but it only works when you press the mic icon.

Now if you are using any normal batteries then don’t use them as they may not provide the power properly.

I also tested some rechargeable batteries, but it didn’t solve my problem, or you can say it makes the problem even worst. Amazon itself recommends going for Alkaline batteries as they provide the right power and will last longer than any other.

Ok, so here are the steps that can be followed to check if there is a battery issue or not:

Remove the case from Remove behind where we insert batteries.


Now remove batteries but make sure to check the position and how they were inserted.


Firestick remote uses both batteries in forwarding order if you see the batteries are in backward then remove them and insert them correctly and try to use them now.

If the batteries are in the correct position, then try to change them with some branded battery sellers and try to replace them.


Now if the problem still exists, then you should need to change one original battery and one newly bought battery.

Try these steps and check if they solved your problem or not. If the problem still exists, then it is not because of batteries. But don’t worry, we have another solution that may help to solve this problem.

#2. Pair Remote


Another most common problem why Amazon Firestick remote does not work is not pairing correctly. This device requires to pair at the time we set up, but because of some apps, it may be un-paired.

Or even if you have just bought another from the market which is not paired then don’t worry. Below are the complete steps that will show you how to pair the Fire Stick remote correctly.

  • Disconnects Firestick from the HDMI port on your TV and then reconnect it.
  • Now turn on the TV and when it boots press the Home Button for 10 seconds.
  • After 10 seconds, release the key and check if it is working or not.
  • Now if this doesn’t work bring the remote near to the device and try pressing the Home button now.
  • Try it four to five times as it requires several attempts.

If all these steps don’t work for you, then don’t worry as I have another solution given below. But if your problem is solved then don’t forget to comment down below and tell me your experience.

#3. Distance & Obstruction Problems


As we know that this Remote comes with Bluetooth connectivity instead of infrared so in this way we don’t have to point it on the line with the TV. Even though if you think that it may ask for a specific position, then you are also wrong, it doesn’t need that as well.

And it is also a fact that this device has an average of around 30 feet, But instead, there are some obstacles that can lower the range. Now if you have an object coming between you and the TV, then there are some chances why the Firestick remote not working.

Now here are the tips that you should follow to avoid this issue:

1. Try to move the remote physically close to the TV and then keep pressing the navigation key to check if it works at a certain distance or not.

2. Remove any obstacles that are coming between Fire Stick and the Remote Control and then try to check if it works or not.

3. If these things don’t work then try to use the remote behind your TV or near Firestick where you have just plugged in. Check if it is working there, then you have to use the Firestick Extention to keep it away from the TV, so it directly interacts with the Remote.

4. Most people use the cupboard and keep their TV inside it so there re 50% chance that it is causing a hindrance to this. Try to keep the Fire Stick outside that cupboard and then check if the problem still exists or not.

#4. Remote Buttons Not Working Issue

Remote buttons don’t work when it doesn’t pair correctly, so try to follow the above method for pairing. Or simply press and hold the Home button for 10 seconds to pair it.

If this doesn’t work for you, then here is another solution that will surely work. We will require to reset our Firestick Remote buttons.

I am not talking about to reset this device so don’t afraid your apps and data are still secure. We will just restore remote settings.

Disconnects your Firestick from Power Source by unplugging it from the wall socket.


After this simply press and hold these below keys for around 20 seconds.

– Back button
– Menu button
– Left part of the navigation ring


Now remove the batteries from Remote.


Power on your TV and when it boots just insert the batteries again.


Now check if it is paired or not, otherwise press and hold the home button for 10 seconds to pair.


#5. Remotes Interference

Since the Bluetooth remote are very easy to use and doesn’t require directly interact with the TV. It also has a better range as compared to infrared remotes.

But there is a huge downfall to this, as Bluetooth connectivity can be easily disturbed by any objects. The signals of Bluetooth aren’t as strong as compared to the Infrared ones.

Here is the list of devices that you need to keep away from the TV:

  • Microwave ovens
  • Wireless speakers
  • Unshielded coaxial cables
  • Wireless phones
  • Wireless speakers
  • Wireless Headphones
  • Wireless Chargers
  • Cross-body Interference
  • Other wireless devices

Check if you have any of these things near your TV so immediately remove them from there as they may interfere with the connection. If that’s not possible, then try to power off these sources and then check if the remote works or not. You can do this and then check if the problem is coming from these things, and then you can remove them accordingly.

#6. Remote Damaged


After following above all the methods but didn’t succeed? Then there could be a chance that you have a damaged remote. Because firesticks original remote can be easily used by replacing the batteries, but if these don’t work, then you should buy a new one.

There are many sellers on Amazon that sells a copy of these remotes which costs you around $10, which is not high and is affordable, so go and make sure to buy from the seller having good ratings and positive reviews.

There are several options available on the Amazon Store, which may give you some additional keys like Netflix or Hulu. Even some of the remotes give you the Volume buttons which are not available in Amazon’s official Remote.

#7. Compatibility Of Remote


This problem most of the time occurs when you are using a remote bought separately. Because most of the remotes are not compatible with the Firestick and in this, it doesn’t work properly.

In the Amazon store, you will find Hundreds of alternative remotes that are available, but not all of them are working. There are also some game controllers compatible with this device that will work the same as a normal TV remote.

Before you buy any remote from these sellers, it is highly recommended to check the user’s reviews and ratings. You will easily find out if it is compatible or not, even you can contact the seller and ask them about compatibility by telling them your model number.

After this, you will get an idea of which you should go and make sure you buy a premium one instead of going with cheap products. As they don’t last long and most of the time they will give you that compatibility issue.

#8. Use Remote Application


The last method which I am gonna share with you is the Firestick Remote application. This is the original app that is developed by Amazon itself, and it is used as an alternative Remote. It has the same interface as the original remote and it comes with a voice assistant feature.

If you don’t know how it works then follow the instruction given below:

Open Play Store or App Store and download the FireTV app from there and open it on your mobile device. you can visit this URL to Find the Best App: Best Firestick Remote Apps

  1. Now it will start scanning for the available devices near you. So, when you find your TV just tap on it to connect.
  2. When you tap on the device, it will show you a code of 4 characters which you will be required to type in the mobile app for confirmation.
  3. After this, you will see the remote is connected and can easily navigate it using the key, and everything is the same as a physical remote.

How You Can Use Your Phone as a Firestick Remote

Please Take a Note:
Alternatively you can just sign in with the same Amazon account you are using on TV. Then it will show all the devices connected with that account. From this list, select your TV, and then you are ready to use it.


Firestick is the best device to stream favourite movies, music, and other shows on TV without having a cable connection.

But things get worst when you face Firestick Remote Not working issue at midnight, and you don’t even have the extra batteries.

I am 100% sure this guide will surely work for everyone and will help to fix this problem. If I tell you my recommendation then go for the Remote Application as it is free, simple, and easy to use.

Also, we don’t face any battery issues with it as most of the time, the problem I personally faced is due to dead batteries. That’s the reason why I am personally using this app on my iPhone instead of changing batteries again and again.

Amelia Johansson

Amelia is a writer who works on many sorts of blogs and also loves to watch movies in free time. She loves Amazon Firestick and has excellent knowledge of it that's why she is writing this lovely article.!

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